When migrants leave their home countries, they are entirely dependent on their mobile phones. Smartphones and tablets have a significant impact on their experiences at every stage of their journey. This is what emerged from the fieldwork(link is external) I conducted – with Filippo Bignami, a senior researcher and lecturer at the University of Applied Sciences and Arts of Southern Switzerland (SUPSI) – between 2017 and 2019 in Fez, with refugees and illegal migrants from Syria, Libya, and sub-Saharan Africa.

https://en.unesco.org/courier/2021-4/mobile-phones-indispensable-tool-migrants